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Our Services

Skills Development 

Casco Bay Community Support Services’ Skills Development program assists participants with increasing their independence by learning the skills necessary to access community resources, including connecting with natural supports needed to achieve their particular goals.

Based on needs identified during a Comprehensive Assessment, the person receiving services collaborates with the provider in the development of an Individual Treatment Plan (ITP). The ITP outlines specific goals that the client would like to achieve and how staff and natural supports will support the client in learning new skills allowing them to reach their short and long term goals. Training will be provided in independent living skills, such as how to use public transportation, how to budget, how to access 12-step programs, and how to select and participate in educational, vocational, and social activities.

Case Management

Through partnering with their Case Manager, participants will begin to overcome barriers and connect with community resources to live a healthier and more personally rewarding life. The Case Manger works with participants to assess their needs including medical, social, residential, educational, vocational, and emotional. Once need areas are identified, the case manager and client will create an individualized treatment plan (ITP) outlining goals and objectives to work toward to address needs.

Through this process, clients can begin taking steps toward becoming more independent and achieve wellness. The participant’s Case Manager will provide information and consultation to the client, and their immediate support system, to assist them in overcoming barriers and achieving identified goals. Case Managers may support the client’s efforts in many different ways including making referrals to other relevant service providers, linking them to available community resources, helping to identify stressors and encouraging the use of coping strategies, working together to improve communication and self-advocacy skills, engaging in problem solving, connecting with natural supports, employment and volunteer opportunities. 

Stress Management Skills

People receiving services will be supported in learning how to identify triggers or stressful events. They will be encouraged to learn stress management skills to help them handle life’s challenges and stressors before the stress negatively affects their well-being. Once stressful situations are identified, Skills Development Workers will encourage a person to take action by using coping strategies and skills to help them better manage stress and build wellness.

Community Involvement​

People receiving services will be encouraged to become involved in their community. Skills Development Workers will aid a person’s efforts to explore educational, vocational, recreational, leisure and spiritual activities of their choice, providing any necessary supports. Individuals will be learning or improving their communication skills and interacting with others in a meaningful way. By encouraging a person’s involvement in community and participation in activities that are interesting to them, the person will begin the process of building strong relationships and experience improved self-esteem.

Problem Solving

People receiving services will be supported in learning problem solving skills to help them to make informed decisions or to face challenging situations. Skills Development Workers will guide the individual through the decision making process. After going through the decision making process, a person will be encouraged to evaluate the results of their decision and to consider if their course of action worked or needs to be further refined.

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